Privacy Policy

Welcome to Starbird Chicken. We are deeply committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website starbird-meals.rest, place an order, interact with our services, or otherwise engage with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

This Privacy Policy is governed by applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection regulations. We are committed to full compliance with these laws to ensure your data is handled with the utmost care and transparency.

1. Who We Are

Starbird Chicken is a food service company operating through our website starbird-meals.rest. We provide online food ordering, delivery coordination, customer loyalty programs, and related digital services. References in this Privacy Policy to "Starbird Chicken," "we," "us," or "our" refer to the company and its authorized representatives.

For all privacy-related inquiries, you may contact us using the details below:

2. Information We Collect

We collect various types of information depending on how you interact with our website and services. The categories of personal information we may collect include the following:

2.1 Personal Identification Information

When you register an account, place an order, sign up for our loyalty program, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Payment information (credit/debit card details, processed securely through third-party payment processors)
• Date of birth (for age verification or loyalty program purposes)
• Username and password for your account

2.2 Order and Transaction Data

In the course of providing our food ordering services, we collect:

• Order history, including items ordered, frequency, and preferences
• Delivery instructions and special requests
• Payment transaction records
• Refund and dispute history
• Loyalty points balance and redemption history

2.3 Usage and Behavioral Data

When you visit starbird-meals.rest, we automatically collect information about your browsing activity, including:

• Pages visited and time spent on each page
• Click-through patterns and navigation paths
• Search queries entered on our site
• Referral URLs (the website that directed you to ours)
• Session duration and frequency of visits

2.4 Device and Technical Information

We automatically receive technical information from your device when you access our website:

• IP address
• Browser type and version
• Operating system and platform
• Device identifiers (for mobile devices)
• Screen resolution and display settings
• Time zone and regional settings

2.5 Location Data

With your consent, we may collect precise or approximate geographic location data to help provide accurate delivery estimates, locate nearby Starbird Chicken locations, and offer location-based promotions. You may disable location tracking through your device or browser settings at any time.

2.6 Communications Data

If you contact our customer support team or communicate with us via email, phone, or online chat, we may collect and retain:

• The content of your messages and inquiries
• Records of our responses
• Feedback or reviews you submit
• Survey responses

2.7 Cookie and Tracking Data

We use cookies and similar tracking technologies to collect data about your interactions with our website. Please see Section 8 of this Privacy Policy for more detailed information about cookies and how to manage them.

3. How We Use Your Information

We use the personal information we collect for legitimate business purposes. The legal bases for our data processing include fulfillment of contractual obligations, compliance with legal requirements, our legitimate business interests, and — where required — your explicit consent.

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders
• Coordinating delivery or pickup services
• Sending order confirmations, receipts, and status updates
• Managing your account and loyalty program membership
• Processing payments and handling refunds or chargebacks

3.2 Customer Support

• Responding to your inquiries, complaints, and requests
• Resolving disputes and troubleshooting issues
• Providing technical assistance with our platform

3.3 Analytics and Service Improvement

• Analyzing usage patterns to improve our website's functionality and user experience
• Understanding customer preferences to enhance our menu and service offerings
• Conducting internal research and business intelligence activities
• Monitoring the performance of our website and identifying technical issues

3.4 Marketing and Promotions

• Sending promotional emails, newsletters, and special offers (with your consent where required by law)
• Personalizing marketing communications based on your order history and preferences
• Delivering targeted advertisements through digital advertising platforms
• Notifying you of new menu items, seasonal specials, and loyalty rewards

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any of our emails or by contacting us at [email protected]. Please note that opting out of marketing communications will not affect transactional communications related to your orders.

3.5 Legal Compliance and Safety

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from government authorities and law enforcement
• Protecting the rights, safety, and property of Starbird Chicken, our customers, and the public
• Detecting, preventing, and investigating fraud, security breaches, and other illegal activities
• Enforcing our Terms of Service and other legal agreements

4. Sharing Your Information with Third Parties

Starbird Chicken does not sell your personal information to third parties. We may, however, share your data with trusted third parties in the following circumstances:

4.1 Service Providers and Business Partners

We work with third-party service providers who assist us in operating our business and delivering services to you. These providers may have access to your personal data only to perform specific services on our behalf and are contractually obligated to protect your information. Categories of service providers include:

• Payment processors: To securely handle payment transactions
• Delivery logistics providers: To coordinate food delivery to your address
• Cloud hosting and IT providers: To host and maintain our website infrastructure
• Email and marketing platforms: To send transactional and promotional communications
• Analytics providers: To help us understand website usage and performance
• Customer support software: To manage customer inquiries and support tickets

4.2 Legal and Regulatory Authorities

We may disclose your personal information to government bodies, law enforcement agencies, courts, or other public authorities if we are legally required to do so, or if such disclosure is necessary to:

• Comply with a subpoena, court order, or other legal obligation
• Protect and defend the legal rights of Starbird Chicken
• Prevent or investigate fraud, security threats, or illegal activity
• Protect the safety of any individual or the public

4.3 Business Transfers

In the event of a merger, acquisition, bankruptcy, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

4.4 Advertising Partners

We may share aggregated, anonymized, or pseudonymized data with advertising partners for the purpose of delivering targeted digital advertising. We do not share your individually identifiable personal information with advertisers without your explicit consent.

5. Data Security

Starbird Chicken takes the security of your personal information seriously. We implement a combination of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

5.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols
• Encrypted data storage: Sensitive data, including payment information, is stored using strong encryption algorithms
• Firewalls and intrusion detection systems: To protect our servers from unauthorized external access
• Secure payment processing: Payment card data is processed by PCI DSS-compliant third-party payment processors; we do not store full card numbers on our servers
• Regular security audits: Periodic vulnerability assessments and penetration testing of our systems

5.2 Administrative Safeguards

• Employee access to personal data is limited to those who need it to perform their job functions
• All staff who handle personal data receive privacy and security training
• We maintain internal data handling policies and procedures
• Vendor agreements include data protection obligations

5.3 Incident Response

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant regulatory authorities as required by applicable law, including applicable state breach notification laws. We will provide timely and transparent information about the nature of the breach and the steps we are taking to address it.

Despite our best efforts, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are also responsible for maintaining the confidentiality of your account credentials.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We respect these rights and have established processes to help you exercise them.

6.1 Right to Know and Access

You have the right to request that we disclose what personal information we have collected about you, including the categories of data, the sources from which it was collected, the purposes for which it is used, and the third parties with whom it has been shared.

6.2 Right to Correction

You have the right to request that we correct any inaccurate personal information we hold about you. You may also update many of your account details directly through your account settings on our website.

6.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (for example, where we are required to retain data to comply with a legal obligation, complete a transaction, or detect security incidents). We will inform you if we are unable to fulfill a deletion request and the reason why.

6.4 Right to Data Portability

You have the right to receive a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.

6.5 Right to Opt Out of Sale or Sharing

Under the CCPA/CPRA, California residents have the right to opt out of the sale or sharing of their personal information for cross-context behavioral advertising purposes. To exercise this right, please contact us at [email protected] or use the opt-out mechanism available on our website.

6.6 Right to Limit Use of Sensitive Personal Information

California residents have the right to limit our use and disclosure of sensitive personal information (such as precise geolocation data, financial data, and health information) to only what is necessary to perform the services you have requested.

6.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge you different prices, provide a different level of quality of service, or suggest that you will receive a different quality of service simply because you exercised your rights under applicable privacy law.

6.8 How to Submit a Request

To exercise any of the above rights, please submit a verifiable consumer request to:

• Email: [email protected]
• Website: starbird-meals.rest

We will respond to your request within 45 days of receipt. If we require more time, we will inform you of the reason and extension period (up to an additional 45 days where permitted by law). We may need to verify your identity before processing your request.

You may designate an authorized agent to submit a request on your behalf. We may require written proof of the agent's authorization and may still directly verify your identity.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The following general retention periods apply:

When your personal information is no longer needed, we will securely delete or anonymize it. If deletion is not immediately possible (for example, because data is stored in backup archives), we will isolate it from further processing until deletion is possible.

8. Cookie Policy

Our website starbird-meals.rest uses cookies and similar tracking technologies (such as pixel tags, web beacons, and local storage) to enhance your browsing experience, analyze site usage, and deliver personalized content and advertising.

8.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognize your device and remember certain information about your visit, such as your preferences and actions on the site.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, including enabling you to log in, add items to your cart, and complete orders.
• Performance and Analytics Cookies: Help us understand how visitors use our website by collecting anonymized information about page visits and user interactions.
• Functional Cookies: Remember your preferences, such as your delivery address, language settings, and past orders.
• Targeting and Advertising Cookies: Used to deliver relevant advertisements to you based on your browsing behavior. These may be placed by us or our advertising partners.

8.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders. For more detailed information about the specific cookies we use and how to manage your preferences, please refer to our full Cookie Policy available on our website.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you specific rights regarding your personal information. In addition to the rights described in Section 6, California residents also have the following rights:

• Right to Know: The right to request disclosure of the categories and specific pieces of personal information collected about you over the past 12 months.
• Right to Delete: The right to request deletion of personal information collected from you, subject to certain exceptions.
• Right to Correct: The right to request correction of inaccurate personal information.
• Right to Opt Out: The right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.
• Right to Limit Sensitive Data Use: The right to limit the use of sensitive personal information to specified purposes.
• Right to Non-Discrimination: The right not to be discriminated against for exercising your CCPA rights.

To submit a California privacy request, contact us at [email protected]. We will respond within the timeframes required by California law.

10. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 13, or from minors under the age of 18 without verifiable parental consent.

Our food ordering platform is not directed at children, and we take reasonable steps to ensure that we do not inadvertently collect data from minors. We do not knowingly market to children under 13 or use their personal information for any purpose.

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to delete such information from our records.

By using our website and services, you represent and warrant that you are at least 18 years of age. If you are between 13 and 17 years of age, you may only use our services with the involvement and consent of a parent or legal guardian.

11. International Data Transfers

Starbird Chicken is based in the United States, and your personal information is primarily collected, stored, and processed within the United States. Our servers and service providers may be located in the United States or in other countries.

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your home country. By using our services, you consent to the transfer of your information to the United States and acknowledge that your information may be subject to access by U.S. government authorities under applicable law.

We take steps to ensure that any international transfers of personal data comply with applicable legal requirements, including implementing appropriate safeguards where required.

12. Third-Party Links and Integrations

Our website may contain links to third-party websites, applications, or services (for example, social media platforms, delivery partners, or payment gateways). This Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Our website may also integrate with third-party services such as Google Maps for location services, social media sharing buttons, and analytics platforms. These integrations may allow those third parties to collect information about your interactions with our website. Your use of such integrations is subject to the privacy policies of the respective third-party providers.

13. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that a user does not want their online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond to browser DNT signals. However, you may opt out of interest-based advertising and certain tracking activities through the mechanisms described in our Cookie Policy and in Section 6 of this Privacy Policy.

14. How to File a Complaint

If you have concerns about how we handle your personal information and are not satisfied with our response to your inquiry or request, you have the right to lodge a complaint with the relevant data protection or consumer protection authority.

14.1 Federal Trade Commission (FTC)

In the United States, the Federal Trade Commission (FTC) is the primary federal agency responsible for protecting consumer privacy. You may file a complaint with the FTC through the following channels:

• Online: reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Mail: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

14.2 California Residents — California Privacy Protection Agency (CPPA)

California residents may also file a complaint with the California Privacy Protection Agency (CPPA), which enforces the CCPA/CPRA:

• Online: cppa.ca.gov
• Email: [email protected]

14.3 State Attorneys General

Depending on your state of residence, you may also have the right to file a complaint with your state's Attorney General's office, which may have jurisdiction over consumer privacy matters in your state.

Before filing a complaint with a regulatory authority, we encourage you to contact us directly so we can work to resolve your concern:

Email: [email protected]
Website: starbird-meals.rest

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes to this policy, we will notify you by:

• Updating the "Last Updated" date at the top of this page
• Sending a notification email to the address associated with your account (where required by law)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the posting of any changes constitutes your acknowledgment of and agreement to the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your privacy concerns promptly and transparently.

We will make every effort to respond to your inquiry within 30 business days. For formal rights requests (such as access, deletion, or correction), we will respond within the timeframes required by applicable law.

This Privacy Policy was last reviewed and updated on June 9, 2026. All rights reserved. Starbird Chicken — starbird-meals.rest